As a mobile money merchant, you have the opportunity to earn significant commission through transactions made on the MTN Mobile Money platform.

However, it can be difficult to understand exactly how much commission you can expect to make and how to maximize your earnings.

In this article, we will provide an in-depth look at the commission structure for MTN Mobile Money merchants and offer tips on how to increase your earning potential.

Who is a Mobile Money (Momo) Agent?

Mobile money agents in Ghana are individuals or businesses that have been authorized by mobile money providers to act as intermediaries between the provider and customers.

These agents typically have a physical location where customers can deposit or withdraw cash and conduct other transactions related to their mobile money accounts.

They may also assist customers with opening and managing their mobile money accounts, as well as resolving any issues that may arise.

Mobile money agents are an important part of the mobile money ecosystem in Ghana, as they help to increase access to mobile money services for people who may not have access to a bank account or other formal financial services.

Understanding the Mobile Money (Momo) Commission Structure in Ghana

MTN Mobile Money commission is based on a percentage of the transaction amount, with different levels of commission for different types of transactions.

For example, commission for airtime top-up transactions is 5% while commission for bill payments is 2%.

It’s important to note that the commission percentage may vary depending on the transaction type and the country in which you are operating.

Therefore, it’s crucial to check with MTN for the most up-to-date commission structure in your area.

How do Momo Agents Make Money in Ghana?

Momo agents in Ghana typically make money by charging a small fee for each transaction made through the mobile money platform.

The fee is usually a percentage of the transaction amount, and can vary depending on the service provided and the agreement between the agent and the customer.

Additionally, Momo agents may also earn commissions from recruiting new customers to the platform.

Some of the mobile money providers in Ghana such as MTN, Vodafone, AirtelTigo, and others, offer incentives to agents who sign up new customers or who process a high volume of transactions.

Is MTN MoMo profitable in Ghana?

I am not aware of the specific financial performance of MTN MoMo in Ghana, but it is likely that the service generates revenue through transaction fees and commissions.

Mobile money services, like MTN MoMo, have been successful in many developing countries, including Ghana, as they provide a convenient and accessible way for individuals to transfer money, pay bills, and access financial services.

How to Link Your Mobile Money (Momo) to Your Bank Account 

  1. To link your Mobile Money (Momo) account to your bank account, you will need to follow these steps:
  2. Open the Mobile Money app and log in to your account.
  3. Tap on the “Link Bank Account” or “Add Bank Account” button.
  4. Enter your bank account details, including the bank name, account number, and account type.
  5. Verify the account by entering a verification code sent to your mobile number or email associated with your Mobile Money account.
  6. Once the account is verified, it will be linked to your Mobile Money account and you can now transfer funds between the two accounts.

Note: The process may vary slightly depending on the specific Mobile Money app you are using and the country where you are. 

How to Reverse Wrong Momo Transaction

To reverse a wrong Momo transaction in Ghana, you should contact the recipient and ask them to initiate a refund.

If the recipient is unresponsive or unwilling to initiate a refund, you can contact the mobile money service provider (such as MTN or Airtel) and request a reversal of the transaction.

You will need to provide the transaction details, such as the transaction ID and the phone number of the recipient, to the mobile money service provider in order to initiate the reversal process.

It’s also good to note that there might be some fees associated with reversing a transaction.


As an MTN Mobile Money merchant, there are several ways to maximize your earning potential.

By understanding the commission structure, promoting the platform to customers, diversifying the types of transactions offered, and taking advantage of promotions, you can increase your commission and make the most money possible.



My name is Wise Asamoah. I am a Professional teacher from the University College of Education. I am a blogger and love to write authentic articles to inform and inspire everyone around me. Do well to get in touch with me on my social media handles.